Urban Concrete
June 29, 2023Knox Mountain Dentistry
Case Study
Introduction & Background
Knox Mountain Dentistry embarked on a journey to redefine dental marketing by wanting to create a unique online presence and supporting marketing collateral for its brand-new dental clinic. Led by Dr. Sanders, the clinic aimed to embody its motto, 'Dentistry done different,' by providing patients with an environment focused on holistic well-being, promoting the opportunity to feel better and live better.
Dr. Sanders envisioned Knox Mountain Dentistry as more than just a dental clinic. He sought to create an experience where patients not only received top-notch dental care but also felt empowered to live healthier lives. This vision drove the need for a marketing strategy that reflected this unique approach in a competitive market like Kelowna. Dr. Sanders aimed to transform the dental experience by creating a dental clinic that altered the negative stigma associated with dental care.
Challenge
Kelowna's dental clinic market was not only highly competitive but also saturated with traditional dental marketing approaches. Knox Mountain Dentistry faced the daunting task of breaking through this clutter and effectively communicating their unique brand message to potential patients.
With limited time to capture attention, the challenge was to convey their innovative approach and holistic care philosophy in a way that resonated with their target audience. They needed an entire online presence built from the ground up, and built in a way that painted them in a unique light; showing the city that they were doing dentistry a little differently.
The Solution
In response to the challenges faced by Knox Mountain Dentistry, they collaborated with us, Buzz Marketing, on a strategic approach that defied conventional dental marketing norms. Together, we abandoned typical dental imagery and instead embraced a nature-focused, calming brand aesthetic. This included a carefully curated colour palette, imagery inspired by natural elements, and a website design that reflected the clinic's commitment to holistic well-being.
Buzz Marketing formulated an entire customized marketing package including:
- Custom Website (knoxmountaindentistry.com)
- Professional Corporate Video
- Search Engine Optimization
- Facebook & Instagram Advertising
- Google Search & Display Advertising
We formulated an entire customized marketing package for Knox Mountain Dentistry, which included a custom website (knoxmountaindentistry.com) designed to enhance user experience and convey the clinic's unique brand identity. Additionally, Buzz Marketing produced a professional corporate video that showcased Knox Mountain Dentistry's values, services, and patient-centric approach. This video served as a powerful tool for brand storytelling and engagement.
To drive online visibility and attract targeted traffic, we implemented a comprehensive Search Engine Optimization (SEO) strategy, optimizing the website's content, structure, and online presence to rank higher in search engine results. Additionally, Buzz Marketing ran qualified Search Ads, ensuring visibility among individuals actively seeking dental services or considering a switch. This targeted approach captured search intent, expanded reach to relevant audiences, and directed potential patients to Knox Mountain Dentistry.
Furthermore, Knox Mountain Dentistry leveraged Buzz Marketing's expertise in Facebook and Instagram advertising, running targeted campaigns that reached potential patients interested in their approach to dental care. These campaigns not only built brand awareness but also generated direct inquiries and engagement.
In parallel, Buzz Marketing managed Google Search and Display Advertising campaigns, ensuring Knox Mountain Dentistry's visibility across Google's platforms, capturing search intent, and expanding their reach to relevant audiences. This integrated approach, encompassing creative design, targeted advertising, SEO, and digital optimization, was essential in positioning Knox Mountain Dentistry within the competitive market.
Statistics Report
Monthly Website Users
Monthly Website Users
The results of the innovative marketing approach were transformative. Knox Mountain Dentistry successfully navigated the competitive landscape, resulting in 1000+ monthly website users. This significantly demonstrates the effectiveness of their digital marketing efforts in attracting and engaging potential patients.
Monthly phone calls through Google Ads
Monthly Phone Calls Through Google Ads
One of the most notable outcomes was the substantial increase in phone calls, with an impressive average of 30+ monthly phone calls through Google Ads. This signifies the effectiveness of their strategies in driving direct engagement and inquiries from individuals interested in their services.
500 searches per month
Searches Per Month
Moreover, their brand searches saw a remarkable surge, with over 500 searches per month specifically for Knox Mountain Dentistry's name. This indicated a growing brand recognition and reputation in the local community, with more people actively seeking out their clinic by name only three years into the business's start.
Organic Clicks
Organic Clicks
Their SEO success was equally impressive, driving approximately 600 organic clicks to their website on a monthly basis. These organic clicks were valued at over $3500 in ad spend savings, showcasing the tangible financial benefits of their strong online presence and search visibility.
Cost Per Facebook Lead
Cost Per Lead
Furthermore, Knox Mountain Dentistry achieved exceptional results with their Facebook advertising campaigns, achieving a cost per lead of less than $20. This cost-efficient approach demonstrated the effectiveness of their digital marketing strategies in not only driving quality leads through various channels but also optimizing ad spend to maximize ROI.
Testimonial
"I’ve worked with the Buzz team for over a year now, and together we’ve put together an amazing website, done some awesome marketing, and are now shooting an amazing video. Professional, responsive, and collaborative, I love the way the Buzz team works. Highly recommended!"
-Dr. Jordan Sanders, Owner at Knox Mountain Dental
Conclusion
To stand out in a crowded dental industry, partnering with trusted marketing experts is paramount. Knox Mountain Dentistry's collaboration with Buzz Marketing proved instrumental in their success journey. By leveraging Buzz Marketing's full marketing bundle, Knox Mountain Dentistry delivered a consistent brand message that resonated with their target audience's main points, effectively addressing their needs and concerns.
This tailored approach not only enhanced brand recognition but also drove tangible results, leading to a fully booked schedule by the end of year 1. This partnership with Buzz Marketing exemplifies the importance of strategic marketing alliances in navigating competitive markets and achieving sustainable growth.
Looking ahead, Knox Mountain Dentistry will continue to be successful as they continue to innovate and deliver exceptional patient experiences. Their journey serves as an inspiration for other dental clinics looking to differentiate themselves in competitive markets and redefine the standard of care in the industry.